6 Questions you should ask before hiring a Buyer’s Advocate

As Melbourne’s property market continues to gain momentum, the demand for buyer’s advocates is rising fast. But with more agents entering the industry, many with limited experience, it’s never been more important to ask the right questions before engaging one.

We believe an informed buyer is a protected buyer. Here are six essential questions to help you cut through the noise and choose an advocate who will have your best interests at heart.

1. What is your background in real estate?

Experience matters. Look for an advocate who’s not just recently qualified, but has a proven track record across different market conditions. Whether it’s sales, property management or valuation, broad real estate experience builds the kind of market knowledge that can save you thousands—or more.

Fun fact! At Prop Culture, all of our advocates have a minimum of 10 years experience in the property industry.

2. Are you a member of a professional body like REEBA or REIV?

Membership in respected industry associations like REEBA (Real Estate Buyers Agents Association of Australia) or REIV (Real Estate Institute of Victoria) is a good sign your advocate adheres to professional standards and ethics. It also means they’re committed to ongoing learning and compliance.

Just like Prop Culture, who are members of both, naturally! 

3. How are you paid, and are there any hidden referral fees?

A good buyer’s advocate should always act solely in your best interest. That means being transparent about their fee structure and avoiding any financial kickbacks from developers, selling agents, or other third parties. Be wary of “free” advocacy services. Often, they’re funded by developers and come with strings attached.

4. Can you show me examples of past purchases and client results?

Ask to see recent case studies, testimonials, or before-and-after comparisons. A great advocate will happily walk you through successful outcomes they've delivered for clients—including price savings, access to off-market properties, or securing homes under fierce competition.

5. What’s your process, from initial brief to settlement, and beyond?

A clear, methodical process reflects professionalism. From understanding your needs to inspecting properties, shortlisting, negotiating, and post-purchase support, your advocate should offer a transparent roadmap for the journey ahead.

6. Do you have access to off-market properties?

In Melbourne’s fast-paced market, access to off-market opportunities can be a serious advantage. These are properties not listed on public websites, often sold quietly and quickly. A well-connected buyer’s advocate can open doors you wouldn’t find on your own.

Hiring a buyer’s advocate is a big decision—and when done right, it's one of the smartest investments you can make. By asking these six questions, you’ll be better positioned to find a trusted professional who can guide you through the process with confidence and care.

If you're considering making a move or want to chat through your options, our team is always here to help.